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ebbrown71851
Level 1
Mar 4, 2020 7:45 PM UTC
Question

TT updated & now givesWin32 debug message to 'break into debugger option to access debugger?' w/options for yes, no, or cancel How can I access TurboTax & my files now?

Yes,no,cancel closes Turbotax.

4 replies

DaraLO
Level 12
Mar 7, 2020 1:29 AM UTC

The steps listed in the following TurboTax FAQ may help you resolve the issue:  Windows Defender and Webroot installation notification w32 ...

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blindsey0823
Level 2
Jul 27, 2020 5:23 PM UTC

I don't have Webroot so that is obviously not the problem. What else can I do to get Turbotax working so I can do my 2019 tax return? I can not start Turbotax without getting the Debugger started.

 

vinnypapa1
Level 2
Jan 15, 2021 7:36 PM UTC

I've been denied access to the fix. What the heck is going on with your program????

MichelleLO
Level 15
Jan 17, 2021 8:32 PM UTC

@vinnypapa1 Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

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