TT Premier Desktop for Mac freezes when removing s...
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zigchg
Returning Member

TT Premier Desktop for Mac freezes when removing state data

I’m using TT Premier desktop for Mac and accidentally added DC tax return. I tried to remove it by clicking file -> remove data -> District of Columbia. But TT freezes every time I tried to do so and the cursor becomes a spinning rainbow. I had to force quit my TT. 
Any ideas how I can fix this and removed my DC return? Thanks.

3 Replies
mesquitebean
Level 15

TT Premier Desktop for Mac freezes when removing state data

 The Windows version requires one to be in Forms Mode to delete a state return.   I don't know if that's true in the Mac version, since I don't use a Mac.

 

@macuser_22   Are you please able to assist here when you are in the forum today?   Thanks!

zigchg
Returning Member

TT Premier Desktop for Mac freezes when removing state data

@mesquitebean thank you for replying! I tried delete the state data in forms mode too. It still doesn’t work.

macuser_22
Level 15

TT Premier Desktop for Mac freezes when removing state data

Under top menu bar Forms -> Remove State Data.

 

A spinning beach ball just means that it is taking longer than a preset time.    Wait longer - it might take up to 30 minutes.

 

 

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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