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jamboy
Level 2
March 23, 2023
Question

TT Desktop not accepting License code

  • March 23, 2023
  • 1 reply
  • 8 views

I bought my TT Home & Business from Sam's club as I usually do.  At the end of the installation, I pasted my license code, but it is not being accepted.  I get no error.

I recently upgraded my computer to Windows 11 so I am not sure if this is causing the problem.  I have also successfully activated the same version on my laptop that has windows 10.  Is anyone else having an issue activation on Windows 11?

 

 

 
 

 

    1 reply

    E
    EbonyA
    Level 13
    March 23, 2023

    Please review the Windows minimum system requirements. You may contact our phone support team for one-on-one installation assistance.

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    J
    jamboyAuthor
    Level 2
    March 23, 2023

    I have already checked the system requirements.  I also have called support and they sent me a new download but I got the same results.

      C
      CarissaM
      Level 15
      March 24, 2023

      Have you tried to manually type in the license code, instead of pasting it?

      **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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