Please clarify what you are trying to do? What document are you trying to create? Where are you entering the information in the TurboTax program? Do you have the Online, or Desktop / CD version of TurboTax? Are you working on 2021?

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BettyJim

Level 2

Solved

TT Deluxe 2021 will not save the document I am creating.

3 replies
41 views

No text available

Technical Help

JohnB5677Answer

Alumni - Intuit

Please clarify what you are trying to do?

What document are you trying to create?
Where are you entering the information in the TurboTax program?
Do you have the Online, or Desktop / CD version of TurboTax?
Are you working on 2021?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

JohnB5677Answer

Alumni - Intuit

Please clarify what you are trying to do?

What document are you trying to create?
Where are you entering the information in the TurboTax program?
Do you have the Online, or Desktop / CD version of TurboTax?
Are you working on 2021?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

BettyJimAuthor

Level 2

I am creating a Return with TT 2021Deluxe loaded from a CD. It will not save the File with SAVE or SAVE AS.

SteamTrain

Level 15

You night be trying to save it to a protected directory.....or you might not have write permission if you logged into your computer as a guest.

Try saving the tax return to your Desktop and see if it shows up there.

______________________

Some subtle differences can also occur if you are using a MAC vs a Windows computer...so it sometimes helps a lot to indicate which computer type you are using.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*