3438826
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

TimNC
Returning Member

TT 2024 installed but does not launch from Shortcut or direct from Program File Location

TT 2024 installed but does not launch from Shortcut or direct from Program File Location. What gives?  Running 

Windows 11, version 23H2. Have tried uninstalling and reinstalling again but no success!

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
MarilynG1
Expert Alumni

TT 2024 installed but does not launch from Shortcut or direct from Program File Location

Do you get any error message when trying to Launch TurboTax?  Make sure your computer meets the minimum system requirements.

  • Verify that you have administrator rights on your computer and TurboTax is running as administrator:
    • Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.

 

Here's some other things to try Troubleshooting Windows Desktop Issues.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question