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Level 2
November 11, 2023
Question

TT 2023 installation directory

  • November 11, 2023
  • 3 replies
  • 0 views

When doing a new install (or repair install) in Win11, I specified the installation directory as c:\Program Files (x86)\ turbo tax\Individual 2023\. The installation program kept installing in c;\Program Files\Turbo Tax\Individual 2023. Note all my previous years of TT including 2022 were in the ...(x86) directory tree. I installed as administrator. 

    3 replies

    Level 15
    November 11, 2023

    It will not install in that directory by default if it's a 64-bit program.

    bajAuthor
    Level 2
    November 12, 2023

    Must be a new limitation of TT because for 10+ years I have always specified TT installation in the same master directory. And always used TT Advantage to d/l.

    Is there a 32 bit version available ?

    Level 15
    November 12, 2023

    Frankly, I am not sure. I tend to doubt it if that's the installation directory in which the program installs.

    Level 2
    November 12, 2023

    I completed my taxes manually.  Obviously I didn't need to order the same thing twice.

    Level 2
    January 17, 2024

    I'm having the same problem.  I changed the installation folder to C:\Program Files (x86)\TurboTax\Individual 2023 simply because that's where all previous years of TT were installed and I wanted to keep them together.  The installation proceeded fine and asked to load any updates.  I clicked to update and TT closed.  It had installed in Program Files anyway.  TurboTax.exe is in C:\Program Files\TurboTax\Individual 2023\64bit, which seems odd if it can't be installed in the (x86) folder.  I uninstalled and reinstalled, accepting its default folder, and it seems to be working.  This problem should be fixed.