TT 2023 installation directory

17 replies
154 views

When doing a new install (or repair install) in Win11, I specified the installation directory as c:\Program Files (x86)\ turbo tax\Individual 2023\. The installation program kept installing in c;\Program Files\Turbo Tax\Individual 2023. Note all my previous years of TT including 2022 were in the ...(x86) directory tree. I installed as administrator.

Anonymous_

Level 15

It will not install in that directory by default if it's a 64-bit program.

bajAuthor

Level 2

Must be a new limitation of TT because for 10+ years I have always specified TT installation in the same master directory. And always used TT Advantage to d/l.

Is there a 32 bit version available ?

Anonymous_

Level 15

Frankly, I am not sure. I tend to doubt it if that's the installation directory in which the program installs.

rwtoombs

Level 2

I completed my taxes manually. Obviously I didn't need to order the same thing twice.

choll

Level 2

I'm having the same problem. I changed the installation folder to C:\Program Files (x86)\TurboTax\Individual 2023 simply because that's where all previous years of TT were installed and I wanted to keep them together. The installation proceeded fine and asked to load any updates. I clicked to update and TT closed. It had installed in Program Files anyway. TurboTax.exe is in C:\Program Files\TurboTax\Individual 2023\64bit, which seems odd if it can't be installed in the (x86) folder. I uninstalled and reinstalled, accepting its default folder, and it seems to be working. This problem should be fixed.