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Clark7135
New Member

Trying to refile

Everytime I try to refuel my state taxes I get to the page and confirm everything on where to send my refund and then it kicks me right back to start over!!!

IMG_5745.png

 

posted
‎January 25, 2025 7:45 AM
last updated ‎January 25, 2025 7:45 AM
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MarilynG1
Employee Tax Expert
Employee Tax Expert

Trying to refile

If you're using TurboTax Online, close the program, clear your Cache and Cookies, then return to the FILE section.

 

Page through the section from the beginning to see if you can now enter your Refund Method and continue to Efile.

 

Let us know if the issue persists, and we'll try to help.

 

You can also Contact TurboTax Support for more help.

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‎January 28, 2025 3:20 PM
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