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User ID 4157862
Returning Member

Trying to finalize return

I have ip pin but how to update
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2 Replies

Trying to finalize return


@User ID 4157862 wrote:
Trying to finalize return.
I have ip pin but how to update

I'm not sure what that means since you didn't describe what any roadblock is.

It's not clear what you mean by "update."   Did you already efile, and was your efile rejected?

 

Or are you just needing to know where to enter the IP PIN?   If so, see the methods I provide below.   If there's more to your story, then you'll need to respond back with more info about any roadblock, etc..

 

Here are 3 ways to get to the right place to enter the IP PIN (the 6-digit Identity Protection PIN provided by the IRS.)  You only need to use one method.   You can choose which method works for you the best.

 

  • With your return open, click in the top right on SEARCH.
  • Enter the term IP PIN without quotes, ignore the dropdown menu, and instead click the small magnifying glass on that same line.
  • Then click on Jump to IP PIN.

Or here's a second way:

  • With your return open, click in the left menu column on TAX TOOLS, then choose TOOLS.
  • In the Tools window choose TOPIC SEARCH.
  • Enter the term IP PIN without quotes.
  • In the selection list highlight IP PIN and click GO.

Or here's a third navigation method:

  • With your return open, in the left menu column, click Federal.
  • Then at the top of the screen choose  Other Tax Situation
  • If this is your first time in that section, answer the preliminary questions, and it may ask you if you have an IP PIN; if so keep following the screens as it guides you to enter it.
  • If it doesn't, such as you've previously been in that section, click on "See all uncommon tax situations" to see all the topics in that section.
  • In the "Uncommon tax situations" list, scroll down to Other Return Info, and expand to see the subtopics, one of which is Identity Protection PIN.

Trying to finalize return

@User ID 4157862 

ADDENDUM:

Or is this what you mean by "update?"

Does TurboTax think you were finished (but not yet filed), and your return interview is closed?  And do you need to know how to open it back up so you can enter the IP PIN?    If that's the case, then to open up the unfiled return interview, at the Tax Home look for a link "Add a state."  That doesn't really add one, but will open the return interview.

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