Trying to download Turbo Tax 24 from Amazon

[Susan N]

I'm very confused.  I purchased Turbo Tax 2024 on Amazon.  The email directions sent me to Intuit and then said it would be $99.  I haven't had to do that in past years.  Continued on, though, to see what happened, and I was able to start inputting tax info, but realized the software wasn't downloaded onto my computer...which usually takes a good half hour.  Is inputting into Intuit different from the Amazon software I purchased?  My Amazon purchase doesn't have a "Download" button, so I don't know how I'm supposed to do it.  HELP!

[Susan N]

When directed to the Intuit page to select my Amazon software purchased, there were no selections given, it took me to Intuit ON-LINE taxes (no downloading of software and there's a charge; basically a different tax product, I would have been purchasing a second product).  I finally got a live person from Intuit who sent me to this link:     https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/    

This page finally showed the different software packages.  I selected the one I purchased, and it recognized that I had paid for it and began downloading.  Problem solved.  Hoping this will help others who purchased on Amazon, and perhaps Costco, etc. , too.