Trying to do the advance refund

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I'm trying to do the advance refund and it directs me to log in to credit karma. It says that it can't verify my personal profile and to try again later. What am I doing wrong?

GeorgeDenseff

Level 8

The verification information that you are entering is not matching what Credit Karma has for you. That might be a problem with your data or with Credit Karma. Try again later. Contact Credit Karma if still having a problem.

xmasbaby0

Level 15

Refund Advance eligibility

Here are some of the eligibility requirements to qualify for a Refund Advance loan:

You’re 18 or older
You’re not a resident of North Carolina, Connecticut, or Illinois
You’re e-filing your federal tax return with TurboTax
Your physical address is listed on your tax return. Your address must be located in one of the eligible states and can’t be a PO box or prison address
You’re not filing one of these tax forms: 1310, 4852, 4684, 4868, 1040SS, 1040PR, 1040X, 8888, or 8862
You aren’t filing on behalf of a deceased taxpayer
You must report income on a Form W-2, 1099-R , Sched C, or Sched CEZ

The refund loan will not be available until later in January when you can e-file your 2021 return. The money for the loan is not given to you until the IRS ACCEPTS your e-file. The IRS will not begin to accept e-files until January 24.

You cannot apply for the refund loan. It has to be offered to you, and you have to agree to the terms—-which have changed since last year——so read some information——and pay attention to the details in the fine print … https://turbotax.intuit.com/refund-advance/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**