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Level 2
Sep 29, 2019 8:11 PM UTC
Question

Trying to complete e-file

Done with my 2018 federal and state returns.   Trying to e-file and system keeps looping me back to an item that is complete and will not finish the e-file process.   System has taken payment but won't send the returns.

    5 replies

    Critter
    Level 15
    Sep 29, 2019 9:24 PM UTC
    What does it keep looping you back to ? And are you using the downloaded or online program ?
    TaxesJBLAuthor
    Level 2
    Sep 29, 2019 11:59 PM UTC

    Using the downloaded program.   It is looping me back to a specific line on one of the forms that I have studied and am sure is correct.

    VolvoGirl
    Level 15
    Sep 30, 2019 12:07 AM UTC

    Which form?   Exactly where?  Is it on a personal return or a Business return?

     

    For Health Ins...

    https://ttlc.intuit.com/community/bugs-and-error-messages/help/health-insurance-loop/00/26665 

    Level 8
    Feb 11, 2020 4:39 PM UTC

    Could you please clarify your post by adding as many details as possible. 

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