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If you select the Transmit Returns Now button, and it doesn't seem to be working, the most likely source of the problem is “cookies,” little pieces of code that are sent to your browser so we can personalize your experience. Follow the steps in this FAQ and this should assist you in resolving the issue.
Please see the TurboTax FAQ below for more information on resolving the issue:
https://ttlc.intuit.com/replies/3300688
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