Try this: Sign completely out of Turbo Tax. Clear your c...

I received an email stating file was currently 50% off, but the price online is still the same... How do I access the discount?

posted

Try this:

Sign completely out of Turbo Tax. Clear your cache and cookies depending on your operating system by following the directions below. Go back to your email and click on the link within the email and it should apply at this point.

Clearing Cache:

https://ttlc.intuit.com/replies/3302272

Deleting Cookies:

https://ttlc.intuit.com/replies/3301745

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

When should I expect my state return if both federal and state were completed and accepted at the same time and i have already gotten my federal return?

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

I received an email stating file was currently 50% off, but the price online is still the same... How do I access the discount?

I received an email stating file was currently 50% off, but the price online is still the same... How do I access the discount?

Get more help

Do you have a TurboTax Online account?

I received an email stating file was currently 50% off, but the price online is still the same... How do I access the discount?

Do you have an Intuit account?

I received an email stating file was currently 50% off, but the price online is still the same... How do I access the discount?

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert