Using Costco TT. Can not pay for efile with credit card. TT saves return first then defaults to blank box.

[iceman-2004]

Running Windows 10. When I select to pay with credit card, TT responds with needing to save Return. I click okay, it saves the file and then a tan blank box appears. Not input fields are present. I am not allowed to click anywhere else until I click on the red x at the upper right of this box which takes me back to selecting paying with credit card or with refund. The same process repeats each time. I have uninstalled and reinstalled program.

[iceman-2004 · Accepted solution]

Troubleshoot compatibility mode in Windows 10. Setting compatibility to Windows 8 worked for me.