Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
hintzm21
New Member

Tried to pay with apple pay, but app could not process first two requests but were still charged to my card. Third time worked via web. Please cancel first two charges.

 
1 Best answer

Accepted Solutions
Opus 17
Level 15

Tried to pay with apple pay, but app could not process first two requests but were still charged to my card. Third time worked via web. Please cancel first two charges.

Typically, charges will show on your account as "pending" and will drop off after 2-5 days if not confirmed by the vendor.  I would wait about a week, then call customer support if the charges get confirmed.

https://ttlc.intuit.com/replies/3300041

*Answers are correct to the best of my ability at the time of posting but do not constitute legal or tax advice.*

View solution in original post

3 Replies
caitlinsalow
New Member

Tried to pay with apple pay, but app could not process first two requests but were still charged to my card. Third time worked via web. Please cancel first two charges.

What happened? Having same issue. Did they drop off? It keeps telling me I need to pay so I can efile even though I have a charge pending still on my credit card for about a week now
Opus 17
Level 15

Tried to pay with apple pay, but app could not process first two requests but were still charged to my card. Third time worked via web. Please cancel first two charges.

Typically, charges will show on your account as "pending" and will drop off after 2-5 days if not confirmed by the vendor.  I would wait about a week, then call customer support if the charges get confirmed.

https://ttlc.intuit.com/replies/3300041

*Answers are correct to the best of my ability at the time of posting but do not constitute legal or tax advice.*

View solution in original post

caitlinsalow
New Member

Tried to pay with apple pay, but app could not process first two requests but were still charged to my card. Third time worked via web. Please cancel first two charges.

Hintzm21.. what happened? Did they drop off? Having same issue, I choose to pay with a credit card through Apple Pay it said it approved and it’s pending on my statement since Tuesday but turbotax keeps telling me that I need to pay before I can file and I don’t want to pay $106 again with the risk of getting double charged but I also can’t move forward in the process because it’s saying I need to pay before I can e-file..
Dynamic AdsDynamic Ads
Privacy Settings
v