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Level 1
November 4, 2020
Question

Transmit Refund error message

  • November 4, 2020
  • 5 replies
  • 1 view

Hello,

I am getting the following error message when I hit the Transmit Returns Now button:

Refund Transfer payment method isn't available right now.

 

    5 replies

    Level 15
    November 4, 2020

    You have missed the deadline.  E-filing is closed permanently for 2019 returns.  You need to print, sign and mail your return now.

     

    When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

    Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

     

    Note---that also means you cannot pay your TurboTax fees from your federal refund.  In order to print your return for mailing you have to pay your fees upfront using a debit/credit card.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    March 15, 2021

    what address do i mail my federal and state returns for 2019

    Employee Tax Expert
    March 15, 2021

    Please see the attached link for the address to use to mail your federal return.  The address does depend upon your state of residence.

     

    Federal address for mailing your tax return

     

    As for your state, please refer to the link below for more information as it applies to your specific state.

     

    State Department of Revenue Links

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    Level 2
    February 12, 2022

    The same thing is happening in February of 2022.  Seems to be no recourse.  Full message as follows:  "Refund Transfer payment method isn't available right now.  To finish e-filing your return, select the option to pay with your credit card or try again later".  This has been happening for 3 days now and nothing has changed.  All the federal and state checks passed with flying colors and the only thing for be to do is send to IRS.  Does anyone know if TurboTax files can be imported into H&R Block Software?  Now you know I am desperate.

    Level 15
    February 12, 2022

    This is a known issue that we are working to resolve. You can sign up for progress updates in the link below.

    Why am I stuck in a loop after choosing a refund processing service during the finish and file process?

    @80Gallons

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    Level 2
    February 7, 2023

    This is also a problem with the 2023 program. Can anyone tell me if this is a software problem or a 3rd party hand-off problem?

    thanks, bg

    SForrestLO
    Level 11
    February 7, 2023

    You are commenting on an old thread that may contain outdated information. 
    What is the error you are receiving?

     

     

    @frontenac6

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    Level 14
    February 18, 2023

    Please see our Help Article if you are unable to complete your return.  

     

    There also may be some instances where you are unable to pay fees with your refund.  For more details on this, please see our Help Article.   

     

    @nawarf 

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    Level 2
    April 10, 2023

    refund transer payment method isn't available right now.

    Level 13
    April 11, 2023

    You may review this help resource @bingyoung.

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