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Level 2
February 4, 2026
Question

Transmission Error

  • February 4, 2026
  • 2 replies
  • 10 views

I had a return that needed to be corrected and when I try to submit the return again it is shutting the software down completely. I have uninstalled the software and reinstalled it but nothing seems to be fixing the issue. 

2 replies

LaShaunA3
Level 6
February 4, 2026

You may need to do a manual update of the software. 

 

Manually Update TurboTax for Windows Software

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Level 2
February 4, 2026

I tried to do this and said the software was up to date when I transmitted the return the first time it went perfectly but nothing seems to fix it now. 

LaShaunA3
Level 6
February 4, 2026

Can you clarify the reason that the tax return initially needed to be corrected? 

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Level 2
February 4, 2026

It was for the 1095-A and verifying that there was no marketplace insurance a box was not checked.  I corrected that however this started right after that was fixed. 

Level 15
February 4, 2026

This is a known issue in TurboTax and we are working to resolve it as soon as possible.  The expected date for the issue to be resolved and the program update released is February 13.  

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