I can see the prior year returns in the list but when I click the "transfer return" button, nothing happens. I have opened a closed both the 2023 version and the 2022 version and resaved the file and still nothing happens when I click transfer return.
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How to Transfer into the Windows Desktop program
I am having trouble, too. Using Desktop version for Windows, and I did a download, not a CD install. I have a brand new DELL laptop. I put the two tax files from 2022 on a USB drive, the one ending in .tax2022 and the .pdf file. NEITHER will transfer. The .tax2022 sits there forever when I click the "transfer" button. Nothing happens. It flashes something quickly saying "Transferring your return" for about one second, but it never says it is done. I tried the "browse" option and chose the .tax2022 file with the same results. When I did the "browse" option and chose the .pdf (it says .pdf and .tax2022 are both supported!), it says it transfers, but things are missing. Once I started the return, it asked me for my phone number and when I got to the W2, it didn't know about my employer. It was as if I were starting from scratch! I need the data transferred because I have depreciated items that need to be there from past years.
I am now trying to call Turbo Tax for the THIRD TIME. I am very frustrated because I have spent 1.5 hours and haven't even been able to start my return yet.
@jyurso Copy the 2022 tax data file from the USB drive to your computer hard drive C:\ preferably to the TurboTax folder in the Documents directory.
Start a New Tax Return after you have copied the file. The 2023 TurboTax program should present you the 2022 tax return to transfer to the new 2023 tax return.
thanks, but after wasting 6 hours, a friend suggested that I re-copy the 2022 tax file to a new thumb drive, and it worked! i think the first file was somehow corrupt.
I finally got it to work!
Joanne
I had the same problem. Clicking transfer button resulted in nothing happening. In the end, my .tax2022 file was corrupt. I went back to my "old" computer, copied that file to a different thumb drive, and put that file in the documents area, and the transfer worked.
The PDF file previously had copied, but NONE of the "entities" came over (banks where I had earned interest, my W2 with employer name and address, rental properties, etc.)
Joanne
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