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baurich
New Member

Transactions not updating

I'm extremely disappointed with Mint. I've been using this set of tools for over a decade, but in the last year or two it has become less useful to the point that relying on it as I have in the past is now causing serious issues. Transactions haven't updated from my Wealthfront accounts since July (though balances continue to be updated) my primary credit card is showing no transactions at all (again, though, balances are up-to-date). I couldn't be more frustrated and it looks like I'll have to find a new way to keep track of my finances.

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8 Replies

Transactions not updating

Transactions not updating

Chat customer service feature is not working. I’m having the same issue with purchase transactions not updating.

SForrestLO
Intuit Alumni

Transactions not updating

Please see this help article on how to contact Mint. How do I contact support?
https://mint.intuit.com/support/en-us/help-article/login-password/contact-support/L7B7m3td3_US_en_US

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Transactions not updating

The chat link that I said was not working? Not helpful. After several chat efforts I received one response with a name and then no follow up. Is there another way to contact customer service? Kind of pointless using mint if the data isn’t there.

CarissaM
Intuit Alumni

Transactions not updating

While signed into your account, you can click here. You will be able to chat with a specialist to assist in updating your accounts. @Shorbagon 

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Transactions not updating

Exact same problem. Mountain America Credit Union

SForrestLO
Intuit Alumni

Transactions not updating

Please see this Turbo Tax help article for more information.
How do I contact Mint Support?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Transactions not updating

I has become an issue with updating accounts but you should get all of your money out of Wealthfront ... they are a terrible "company". 

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