I am having the same problem as others on this - nothing on my 1099-R form that would fit the number requested , there is no other tax info statement provided by the institution,
I called them and they had no idea what it could be that Turbotax is looking for.
Since I had federal taxes taken out of the funds and have to include the federal copy when i submit the taxes, I guess that means I have to submit my taxes manually instead of E-filing, which we are enouraged to do.
And there is no solution?