I was automatically upgraded to Expert Assist, I did not use any expert services. I’d like to remove that charge and downgrade my product before filing. in Get your taxes done using TurboTax
Major Usability Issues in TurboTax 2025 — Feedback from a 20 Year Customer in Get your taxes done using TurboTax
I was automatically upgraded to Expert Assist and I want it removed. I want the Self-Employed version without expert help. Can you downgrade me without clearing my return in Get your taxes done using TurboTax
There was no option not to select "Live", I have not used it, the Downgrade support page does not work. If TT Support does not remove it I will use a different company. in Get your taxes done using TurboTax