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It is possible that you may have added on a form that required and upgrade. You are eligible for Free Edition if all of the following applies:
•Made less than $100,000
•Don't own a home or rental property
•Didn't sell investments
•Don't own a business or have 1099-MISC income
•Don't have any major medical expenses
To see what you are being charged for at any time while completing your return, please follow the instructions in the TurboTax FAQ below.
https://ttlc.intuit.com/replies/4202093
To remove all unwanted add ons you can follow the instructions below.
https://ttlc.intuit.com/replies/3300257
Also if you would like to start over the following TurboTax FAQ explains how to do that. Just remember if your return is more complex or if you add on certain tax forms, it will automatically upgrade you to the appropriate version.
https://ttlc.intuit.com/replies/4248526
You can follow the instructions listed in the following TurboTax FAQ to contact Customer Support if you need further assistance.
https://ttlc.intuit.com/replies/3300041Still have questions?
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