This was a waste of $103 - no warning before purchase that it won't download on an XP system!!!! I've asked for Help and gotten NONE - ZIPPO - NADA!!!!

[gpollich]

After purchasing, I was rudely awaken to the fact the download will not work on XP - I have requestred HELP and gotten NONE - a complete waste of money

[william_hoover · Accepted solution]

https://ttlc.intuit.com/replies/3302353

[gpollich]

Useless answer -

[gpollich]

Less than useless answer

[DoninGA]

Use this website to request a refund of the software purchase if you do not want to contact TurboTax support to request a refund - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/support/refund-request/index.jsp">https://turbotax.intuit.com/support/re...>

[DoninGA]

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

Or if you want to go through the hassle of a phone tree to get the same results as using the contact website then use this phone number and select TurboTax - 1-800-4-INTUIT

Support can be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax