This may be related to one (or more) of your 1099-R's. T...

I can not take the disaster credit out of my return. I tried for 3 hours I do not want to be charged to call you because it is definitely a glitch in your program!!!

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This may be related to one (or more) of your 1099-R's. There is a disaster-related question in the interview. If you can't see it when revisiting the 1099-R's, I recommend you delete and re-enter the 1099-R's and pay special attention to answering the disaster questions.