third payment system

When i filed for my year 2018 taxes with turbotax Cd, i had to pay back the irs money so turbotax directed me to a third party {Vendor} SO MY REAL QUESTION IS WHY TURBOTAX did not made the transaction through the irs account????

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Can you provide more details - TurboTax does not have access to your IRS account. Who is the 3rd party and what are the details?

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Why does Deluxe desktop while entering investment income, a 1099-DIV, the Investments section became locked in a “Let’s finish pulling in your investment income” screen?

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