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Level 1
posted Mar 19, 2023 12:46:10 PM

There are errors in your return. Continue?

I'm ready to print and file two state returns, Delaware and South Carolina. I've run the review and second review. I've gone into forms and carefully reviewed the entries in the forms. When I go to print, I receive this dialog box. "There are errors in your return. Continue?"

I don't know how to find the errors at this point. Help!!

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2 Replies
Intuit Alumni
Mar 20, 2023 11:23:45 AM

When you click on continue, it should take you to the errors to correct.  If it does not try clearing cookies and cache.

 

How to clear your cache. 
How to delete cookies. 

If this does not work, I recommend trying another browser and checking your internet connection, ensure you are hardwired.

If you need additional assistance you can contact an agent

New Member
Apr 16, 2023 1:10:43 PM

Working this problem now. It appears that it's most likely a programming error within TurboTax.  Preview or Saving "All Official Forms for Filing" generates this error dialog box. Clicking "Continue" does not list any errors, or provide any solution, but goes right to the Save As dialog or Preview image. I chose "Save As", saving this as a PDF which was file-name-amended with the word "ERROR".

 

Next, I returned to Print/Save and chose "Forms... for Your Records" and "Tax Return Only". There was NO error dialog box this time.  This produced another Save As dialog for a PDF which was file-name-amended with the word "No Error".

 

Visually, they were identical including all totals on every page both Federal and State.

 

Now for the magic: I did an electronic comparison of the two Turbo Tax generated PDF forms character by character using FoxitPDF. The two forms, one produced under the "error" warning, one for records, were identical. 

 

I did discuss this in a phone call with an Intuit support agent who had no additional info.

 

Finally, note that I am not an accountant, lawyer, tax professional or software engineer. I do hang around a lot of people who are though.

 

Sam