The TurboTax system in 2020, 2019 and 2018 only recognized 1 tax payer when 2 were entered. 2 separate W2. All of the W2 earnings were only recognized for 1 tax payer.

I have reviewed this with the tax audit team and they see the 2 separate W2 in the system. How do I get in touch with turbotax to have this corrected since I paid for the audit protection and mistakes coverage

posted

Use the TurboTax Audit Support Center for assistance - https://support.turbotax.intuit.com/irs-notice/audit-support/

Note - You probably entered the W-2's for both of you for the same person instead of individually.

We are lawful permanent residents with ACA insurance. We qualify for premium tax credit despite income below poverty line. How can we get Turbotax to recognize this?

Expert does your taxes

Do it yourself

Resources

Support

Expert does your taxes

Do it yourself

Resources

Support

The TurboTax system in 2020, 2019 and 2018 only recognized 1 tax payer when 2 were entered. 2 separate W2. All of the W2 earnings were only recognized for 1 tax payer.

The TurboTax system in 2020, 2019 and 2018 only recognized 1 tax payer when 2 were entered. 2 separate W2. All of the W2 earnings were only recognized for 1 tax payer.

Get more help

Do you have a TurboTax Online account?

The TurboTax system in 2020, 2019 and 2018 only recognized 1 tax payer when 2 were entered. 2 separate W2. All of the W2 earnings were only recognized for 1 tax payer.

Do you have an Intuit account?

The TurboTax system in 2020, 2019 and 2018 only recognized 1 tax payer when 2 were entered. 2 separate W2. All of the W2 earnings were only recognized for 1 tax payer.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert