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The SSN will not save after filling out the info for my dependents. When I try to move forward into health insurance it says I am missing SSN or birthday information.

I have tried removing the dependents section and redoing it but it will not save the SSN.
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3 Replies
ChrisJ
New Member

The SSN will not save after filling out the info for my dependents. When I try to move forward into health insurance it says I am missing SSN or birthday information.

  1. Sign in - Continue your/take me to my return
  2. Go to My Account (top right), then Tools (opens Tools Center)
  3. Delete a form (under Other helpful links)
  4. From the Review Form List, delete Personal Info (your name)
  5. Revisit Personal Info, enter the information

The SSN will not save after filling out the info for my dependents. When I try to move forward into health insurance it says I am missing SSN or birthday information.

This did not work for me. Any other options?
ChrisJ
New Member

The SSN will not save after filling out the info for my dependents. When I try to move forward into health insurance it says I am missing SSN or birthday information.

1. Sign in - Continue your/take me to my return
2. Go to Personal Info
3. Edit your name, enter SSN
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