turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

The SSN will not save after filling out the info for my dependents. When I try to move forward into health insurance it says I am missing SSN or birthday information.

I have tried removing the dependents section and redoing it but it will not save the SSN.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
ChrisJ
New Member

The SSN will not save after filling out the info for my dependents. When I try to move forward into health insurance it says I am missing SSN or birthday information.

  1. Sign in - Continue your/take me to my return
  2. Go to My Account (top right), then Tools (opens Tools Center)
  3. Delete a form (under Other helpful links)
  4. From the Review Form List, delete Personal Info (your name)
  5. Revisit Personal Info, enter the information

The SSN will not save after filling out the info for my dependents. When I try to move forward into health insurance it says I am missing SSN or birthday information.

This did not work for me. Any other options?
ChrisJ
New Member

The SSN will not save after filling out the info for my dependents. When I try to move forward into health insurance it says I am missing SSN or birthday information.

1. Sign in - Continue your/take me to my return
2. Go to Personal Info
3. Edit your name, enter SSN
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies