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Level 1
February 4, 2020
Question

The Return download does not work

  • February 4, 2020
  • 1 reply
  • 7 views

Hi,

 

I hope you are doing well.  When I download and open the return it saves as an unreadable text file.  This happens even when I choose the PDF download.  How do I save my return in a readable format?

 

All The Best,

 

Tom

1 reply

SteamTrain
Level 15
February 6, 2020

Yes.....that's an EDGE browser issue.


For some reason, EDGE downloads "some" PDF files with a ".txt" extension.


IT really is a PDF file, so just change the .txt to .pdf   and it should open normally  (if you haven't mucked with the file when you did open it)

OR

Download the PDF using a different browser.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*