The Cd I purchased will not run.

[JoeyW]

As a courtesy to the CD purchase, you should also have a download in your account so you can get started right away. Follow the article below:

https://ttlc.intuit.com/replies/3302070

[VolvoGirl]

Or where did you buy it?  Unless you are on the Turbo Tax Advantage plan you do not get a download.  What happens when you try to install it?  Do other CD work in your computer?  Do you get any error messages or codes?

Start with this one  <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900764-how-do-i-install-the-turbotax-software-for-windows">https:...>

Then see, <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899518-troubleshoot-installing-and-running-turbotax-on-windows">h...>