I do not have a logout on the screen How do I log out

[MariaC]

Do you see the save and sign out option when you click on my account at the top of your screen?

[raineybj]

No.  When I click it there is not a drop down menu

[MariaC]

Does it take you to your account settings when you go to my account?

[raineybj]

No it stays on the same page   I just tried it today and I am having the same problem

[MariaC]

Please refer to epo39b's answer below and let us know if switching browsers helps

[mesquitebean]

Does MY ACCOUNT act like a dead link with no dropdown menu?

I have seen this occur recently for some users using Chrome browser.  I don't know what setting in Chrome causes it, but I have mentioned to TurboTax that some users with Chrome browsers have been reporting that.

TurboTax Online saves your return after each screen in case one were to get disconnected accidentally.  So you can go a neutral screen where you are not inputting any data, and then close the browser.

If the problem continues with your Chrome browser, try clearing the browser cache to see if that makes any difference. If necessary, you can try another browser such as IE or Firefox.

[BethanyJ]

You can choose the save and sign out option in the My Account drop down menu.

[raineybj]

That is what I thought, but when I click on my account there is no drop down menu

[MariaC]

Your information saves automatically from screen to screen. TurboTax will also automatically save and sign out for you after 30 minutes to and hour.