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tjpulito
New Member

Technical issues wont advance to save and file

takes banking info but keeps returning to the banking page
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2 Replies
HelenC12
Expert Alumni

Technical issues wont advance to save and file

Here are some suggestions:

  1. Please clear your cookies and your cache
  2. Restart your computer.
  3. If that doesn't work, open TurboTax and try a different web browser. 
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tjpulito
New Member

Technical issues wont advance to save and file

Did not correct problem. Even speaking with an agent at the Turbo Tax site could not solve the issue. He recommended test I just use having the refund sent by check. While it was not how I like to do it, he had no other solutions. He mentioned that others were having this problem and no other solution was available. 

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