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Level 2

Question

TECHNICAL ISSUE: Form 8283 will not populate in my return. Filing rejected

Forum|Forum|8 months ago
January 30, 2026
42 replies
691 views

I filed my taxes with the desktop version of TurboTax Deluxe on January 26, 2026. I received notification on January 28, 2026 that all three of my returns which were e-filed (Fed, NY and NJ) were rejected. The reasoning stated was that for the federal return, Form 8283, NoncashCharitableContributions, was not included. And the states' filings were rejected because the federal filing was rejected.

When I went to check on the status of the form 8283 on the Intuit site, it said it would be made available on January 31st. Today is January 30th and the Intuit form status page shows that it was made available for both e-filing and for printing.

I opened and updated my desktop TurboTax and it downloaded updates as of January 29, 2026. I am still not seeing Form 8283 in my list of forms when I go to save and print the file, just before submitting for e-file.

When I go to "View" and "Forms" in the drop down on the top taskbar in the software, it pulls up the detailed list of forms contained within my current tax filing. It lists Form 8283, but the only section populated in the form is my name and the charity that would need the additional information filled out. Nothing else is filled in.

There is a clearly a technical issue with the desktop software in this instance. In prior year's, Form 8283 was automatically populated based on the information input in the Donations section of the federal filing information. (Albeit, ItsDeductible was the route I used for inputting charitable donation information until Intuit sunsetting the program this past October).

I cannot file my taxes successfully without Form 8283 populating properly. I have also tried to call Intuit numbers to get a human on the phone to help with the technical issue, however the system keeps running me in a circle where it tells me to buy Tax Advice. I don't need tax advice. I need a pathway to inform someone at Intuit that their program is having a technical issue. Can someone please let me know if this is known issue/when it might be resolved/how or whom I can contact to get it addressed? Thanks in advance for your time.

SteamTrain

Level 15

@Nicole9

It's there for some situations...but the section for reporting donations seems to have been re-written this year, there have been a bunch of questions as to whether the software is reporting "item" donations over $500 correctly. i.e. Not showing up where they should on the form 8283 this year, where it may have been doing so in the past.

______________________

Others:

Form 8283

Form 8283 is missing several charitable contributions

_______________________________

@CatinaT1

I'm not really up enough on "item" donation limits and when they should show up on the form 8283.

Is anyone looking into this and seeing if "item" donations over $500 are actually following IRS rules?

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Nicole9Author

Level 2

Thanks for your response @SteamTrain. I should have stated the following in my original post:

From what I understand, Form 8283 is utilized for a more detailed breakout of donations to a single entity over $500. For example, I made 10 donations of goods to Goodwill for the 2025 reporting year. They totaled $2000, with no single donation being more than $500, standalone. In that case, Form 8283 needs to be completed because the total amount is over $2000 to Goodwill for the year. (I had the same set of circumstances in reporting year 2024, and TurboTax filled out Form 8283 for the similar donations that totaled over $500 to Goodwill).

This year, there is no auto-population of Form 8283 for me. And TurboTax said that my returns were complete and ready to file, so I filed, and then they all came back rejected due to the Form 8283. The Form is not being populated at all this year aside from my name and the charity name. And I don't know how to work around this. TurboTax is saying that the firm is already available. But for me, that is not what I'm seeing.

I just don't know why there is a different issue with TurboTax that I face every year. And the ability to get help from them for software that I paid for is getting worse. I should be able to reach out to a technical software line for this issue. I shouldn't be pushed to pay for tax advice, which is clearly not what is needed here.

Hopefully someone from the Intuit side can see this and let us know what is going on and what is being addressed to fix it. And what the timing is.

SteamTrain

Level 15

@DoninGA @Mike9241 @xmasbaby0

Are any of you experienced with, or perhaps find someone in the lounge who is expert enough with "item" donations to check if the form 8283 is being properly filled in for (I guess) item donations over $500. ...like for household goods, furniture clothes etc. It's not something that I'm conversant with.

It seemed to be filling out the 8283 the same as in past years for stock donations that I've been doing several years now....so that's probably OK.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Lahenz

Level 2

I am having the same problem. I use the online version. Turbo Tax says: "This return cannot be filed at this time due to a processing error that will be corrected on January 31st, 2026. On or after this date, open the rejected return, review it for errors, and resubmit the return for electronic filing." It is now Jan. 31 and nothing has changed.

I went in and deleted all my non-cash contributions that were over $500 and then put them back in, but I never got a prompt for the form besides it asking me some questions about this contribution about how much I paid for it and if I had it over a year.

I will try to talk to someone at Turbo Tax later today when someone is there and hopefully they can help me. If nothing can be done, I will ask for a refund (who knows if they will give it to me) and I will go somewhere else.

I will keep checking here if any of you have any solutions?

Thank you!

RickPDX

Level 2

Exact same issue here. I can't believe the system let me file at all without Form 8283 only to have it come back rejected. This software is very expensive now that they changed which versions you can buy...and to mess this up is pretty bad.

I called a couple days ago, but the person on the phone had no idea what was going on, and just told me to try again the next day. But I won't be submitting again when the Return still has no 8283 in it.

CK1LAW

Level 2

Hi - Anyone have any luck with this error? I am so frustrated with this software. Probably my last year with them as this is unacceptable. I called this morning and it was pretty clear that the call reps have no information on this error, yet obviously it is not and isolated issue.

Lahenz

Level 2

I spoke to someone today and she assured me that they are working on this, but it could take a few days to update. I deleted my history/cache on my browser, then I went to the Tax Tools and deleted the old form 8283, along with all of the contributions over $500 and then re-entered them. I did have a form (don't know if it was form 8283) and I filled it out as best as I could (it was a strange form and it took many steps to even be able to fill it out) and it did have the correct date for one contribution, but I had 3 and it never came up again for the other contributions. I also use the online version.

I told them what happened and all they could say is that the program will update soon and to try tomorrow. So frustrating!! I put in for a refund and if it doesn't resolve itself soon, I will find another program.

Anyone else have success?

nitro37859

Level 2

Pleased to report that this issue has been fixed with the 1/31 update!

user17700557364

Level 2

I am havign the same exact problem. My submission was rejected due to form 8283 being missing. Last year it was included. The final review indicated no problems before submitting my returns. I am trying to add the form back. This is a technical problem that needs to be resolved.

SteamTrain

Level 15

Deleted...probably an unnecessary comment

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Robert Sutton

Level 2

Form 8283: I'm having the same issue. My tax returns were rejected because the required Forem 8283 was not included. I did find a completed 8283 in my printed copy. I tried to call the Turbo Tax help line three times. Each time there was a wait in excess of 30 minutes and the results were the same _ no help. The first person spoke very broken English and didn't know how to help. she said she would transfer me and I was disconnected. The second call was a poor connection and then I was dropped. The third time I took the option of having them call me back. The call never came. VERY FRUSTRATING. I've been a Turbo Tax customer for over 20 years. I think this is my last year.

SteamTrain

Level 15

My test file had the form now, in the cases where it was missing, But... I had to edit the entries for a couple Charities first, because an address was now required for one or two of them where it hadn't been entered in previously....or wasn't required before the finally 8283 popped up.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

skarniotis

Level 2

Definitely did NOT solve my issues with Turbo Tax. I removed the 8283 that was causing issues, saved the form, exited Turbo Tax, rebooted my laptop and attempted to work on a Charitable Donation that required tie Its Deductible module that has always been present. Instead, I received the pop up that said "Coming Soon". Well SOON IS NOW. This is yet another reason not to use Turbo Tax. Incomplete product.

The product should be whole and ready for primetime on January 1st. No exceptions. There were other portions of the product that were "COMING SOON" too but apparently these have been solved...for now.