TECHNICAL ISSUE: Form 8283 will not populate in my return. Filing rejected

[Nicole9]

I filed my taxes with the desktop version of TurboTax Deluxe on January 26, 2026.  I received notification on January 28, 2026 that all three of my returns which were e-filed (Fed, NY and NJ) were rejected.  The reasoning stated was that for the federal return, Form 8283, NoncashCharitableContributions, was not included.  And the states' filings were rejected because the federal filing was rejected.  

When I went to check on the status of the form 8283 on the Intuit site, it said it would be made available on January 31st.  Today is January 30th and the Intuit form status page shows that it was made available for both e-filing and for printing.  

I opened and updated my desktop TurboTax and it downloaded updates as of January 29, 2026.  I am still not seeing Form 8283 in my list of forms when I go to save and print the file, just before submitting for e-file. 

When I go to "View" and "Forms" in the drop down on the top taskbar in the software, it pulls up the detailed list of forms contained within my current tax filing.  It lists Form 8283, but the only section populated in the form is my name and the charity that would need the additional information filled out.  Nothing else is filled in.

There is a clearly a technical issue with the desktop software in this instance.  In prior year's, Form 8283 was automatically populated based on the information input in the Donations section of the federal filing information.  (Albeit, ItsDeductible was the route I used for inputting charitable donation information until Intuit sunsetting the program this past October).

I cannot file my taxes successfully without Form 8283 populating properly.  I have also tried to call Intuit numbers to get a human on the phone to help with the technical issue, however the system keeps running me in a circle where it tells me to buy Tax Advice.  I don't need tax advice.  I need a pathway to inform someone at Intuit that their program is having a technical issue.  Can someone please let me know if this is known issue/when it might be resolved/how or whom I can contact to get it addressed?  Thanks in advance for your time.

[SteamTrain]

@Nicole9 

It's there for some situations...but the section for reporting donations seems to have been re-written this year,  there have been a bunch of questions as to whether the software is reporting "item" donations over $500 correctly.  i.e. Not showing up where they should on the form 8283 this year, where it may have been doing so in the past. 

______________________

Others:

Form 8283

Form 8283 is missing several charitable contributions

_______________________________

@CatinaT1 

I'm not really up enough on "item" donation limits and when they should show up on the form 8283.

Is anyone looking into this and seeing if "item" donations over $500 are actually following IRS rules?

[Nicole9]

Thanks for your response @SteamTrain.  I should have stated the following in my original post:

From what I understand, Form 8283 is utilized for a more detailed breakout of donations to a single entity over $500.  For example, I made 10 donations of goods to Goodwill for the 2025 reporting year.  They totaled $2000, with no single donation being more than $500, standalone.  In that case, Form 8283 needs to be completed because the total amount is over $2000 to Goodwill for the year. (I had the same set of circumstances in reporting year 2024, and TurboTax filled out Form 8283 for the similar donations that totaled over $500 to Goodwill).

This year, there is no auto-population of Form 8283 for me.  And TurboTax said that my returns were complete and ready to file, so I filed, and then they all came back rejected due to the Form 8283.  The Form is not being populated at all this year aside from my name and the charity name.  And I don't know how to work around this.  TurboTax is saying that the firm is already available.  But for me, that is not what I'm seeing.

I just don't know why there is a different issue with TurboTax that I face every year.  And the ability to get help from them for software that I paid for is getting worse.  I should be able to reach out to a technical software line for this issue.  I shouldn't be pushed to pay for tax advice, which is clearly not what is needed here.

Hopefully someone from the Intuit side can see this and let us know what is going on and what is being addressed to fix it.  And what the timing is.  

[SteamTrain]

@DoninGA @Mike9241 @xmasbaby0 

Are any of you experienced with, or perhaps find someone in the lounge who is expert enough with "item" donations to check if the form 8283 is being properly filled in for (I guess) item donations over $500. ...like for household goods, furniture clothes etc.  It's not something that I'm conversant with.

It seemed to be filling out  the 8283 the same as in past years for stock donations that I've been doing several years now....so that's probably OK.

[nitro37859]

I am having a very similar problem with Form 8283 with my return. I made 6 donations of household goods to 5 charities in 2025. One charity received two donations on two separate days, all household goods. On one day, the fair market value was > $500. The second donation was not. The remaining donations to the other 5 charities were all < $500. TurboTax is only populating the one donation that was greater than $500 on 8283. It's my understanding that ALL items to ALL 5 charities need to populated on Form 8283 since I have over $500 total in item donations this year. For reference, FreeTaxUSA (as a comparison) is correctly populating Form 8283 with all 6 donations to all 5 charities.

For troubleshooting, I deleted all item donations in TurboTax and re-entered them manually. The first two charities were < $500. When I got to the > $500 charity, I was prompted to enter the address and fill out the cost basis information. When I went back to my donation list, the first two charities now were flagged as needing review. I went back in and was prompted to enter their address (which is correct since that's needed for Form 8283). However, they still don't show on the form.

Aside from doing a manual override (which generates dozens of errors for every field), I'm not sure how to fix this and believe it to be a bug.

[Lahenz]

I am having the same problem.  I use the online version.  Turbo Tax says:  "This return cannot be filed at this time due to a processing error that will be corrected on January 31st, 2026. On or after this date, open the rejected return, review it for errors, and resubmit the return for electronic filing."  It is now Jan. 31 and nothing has changed.

I went in and deleted all my non-cash contributions that were over $500 and then put them back in, but I never got a prompt for the form besides it asking me some questions about this contribution about how much I paid for it and if I had it over a year.

I will try to talk to someone at Turbo Tax later today when someone is there and hopefully they can help me.  If nothing can be done, I will ask for a refund (who knows if they will give it to me) and I will go somewhere else.  

I will keep checking here if any of you have any solutions?

Thank you!

[RickPDX]

Exact same issue here.  I can't believe the system let me file at all without Form 8283 only to have it come back rejected.  This software is very expensive now that they changed which versions you can buy...and to mess this up is pretty bad.

I called a couple days ago, but the person on the phone had no idea what was going on, and just told me to try again the next day.  But I won't be submitting again when the Return still has no 8283 in it.

[CK1LAW]

Hi - Anyone have any luck with this error?  I am so frustrated with this software.  Probably my last year with them as this is unacceptable.  I called this morning and it was pretty clear that the call reps have no information on this error, yet obviously it is not and isolated issue.

[Lahenz]

I spoke to someone today and she assured me that they are working on this, but it could take a few days to update.  I deleted my history/cache on my browser, then I went to the Tax Tools and deleted the old form 8283, along with all of the contributions over $500 and then re-entered them.  I did have a form (don't know if it was form 8283) and I filled it out as best as I could (it was a strange form and it took many steps to even be able to fill it out) and it did have the correct date for one contribution, but I had 3 and it never came up again for the other contributions.  I also use the online version.

I told them what happened and all they could say is that the program will update soon and to try tomorrow.  So frustrating!!  I put in for a refund and if it doesn't resolve itself soon, I will find another program.  

Anyone else have success?

[nitro37859]

Pleased to report that this issue has been fixed with the 1/31 update!

[SteamTrain]

@nitro37859  @Nicole9 @Lahenz @CK1LAW @RickPDX 

If using desktop software, run this morning's overnight update  (1 Feb)

Some folks indicate it's not working for Online software yet..maybe later today, maybe by tommorrow

_______________________

OK!!!!, this morning's update  (1 February) "seems" to have fixed it....(at least for the Desktop software) And a weekend update is unusual.

BUT

 You may have to go thru the entries again if you haven't entered addresses yet for certain charities.

But look closely, I have no idea if it covers all of your situations.

[Nicole9]

Just installed the January 31st updates from a freshly opened TurboTax program (Windows desktop) and looked at the print preview at the end and Form 8283 is there.  It was properly populated for all of the donations that met the requirements for Form 8283.  

I appreciate everyone jumping in on this thread.  I think that many voices gives a higher probability to an issue being addressed.

Hopefully the fix worked for everyone else having the problem also.

I resubmitted my taxes to all three filing localities I need.  Fingers crossed!

[RickPDX]

I'm glad we're starting to see some changes here.  Unfortunately, no changes for me...but I am using the online version.

[MZUNIPEG67]

I'm Online and it's not populating as well.

[MZUNIPEG67]

100%

Online version still not working.