Tech support, not tax support
Please help. Your software is glitching for me in rental property section. I enter the data in the fields but the software doesn't add up the numbers and continues to say each part is "NOT STARTED."
I don't need to talk to a tax expert. I need someone to address the software's errors. I'm looking for tech support, but all the resources point me to paying for tax support, which requires first paying a higher fee.
I shouldn't have to pay extra. Besides, even if I paid more to talk to a human, the CPA wouldn't be able to address this technical glitch.
This caused me to have to ask for an extension. If Intuit TurboTax doesn't work as promised, then I'll have to reconsider who to work with for next year. For now, I need help figuring out your software's current mess. Please help... but not with links to pointless articles. I need REAL tech support.
