Taxs

Forum|Forum|6 years ago
February 28, 2020
1 reply
7 views

If I put the wrong routing number and my bank says to call TurboTax because they got sent back to where I submitted it from do I call TurboTax or do I call just go straight to the IRS and call IRS

DoninGA

Level 15

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information