Tax2015 transfer failed

[srachakonda]

Download TurboTax 2015 premier. But it cannot find files of type tax2015

[VolvoGirl]

Are you trying to finish or amend a 2015 Online return?  Did you download the tax file ending in .tax2015 in addition to the 2015 program?  You don't transfer it.  You OPEN the .tax2015 file.  Go to File-Open.

[srachakonda]

Sorry I was not clear. I already have TurboTax 2015 premier installed. I opened it and wanted to transfer information from a file of type "TAX2015".  Browse cannot find it because it is expecting tax2014 etc. Looks like it can only transfer from tax2014 and NOT from tax2015. When I had originally saved it 2 years ago I must not have saved it in the right format.

[VolvoGirl]

Like I said you do not transfer it.  You just Open the .tax2015 file in the program.

[srachakonda]

Thank you so much. That problem is now solved ie it found TAX2015 file. However when I tried to copy 3 states, it is asking me to pay for them again. But I had already paid for them in 2015. I will contact TurboTax or ask the community in a different thread. Appreciate the help. This whole problem came up because my computer has a new os now and all the old files were deleted.

[VolvoGirl · Accepted solution]

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