You'll need to sign in or create an account to connect with an expert.
Rejected due to not being able to verify my DOB & social. I tried to verify and it wont let me do it.
are you married - try your spouse's info,
Try deleting your DOB and SSN and re-entering them. Sometimes this will get rid of stray characters in the blanks that you can't see. If this doesn't work, there is something apparently wrong with the IRS and/or the Social Security database. You should verify with the Social Security Administration that their files agree with the SSN and DOB you are using.
If you are unable to revolve it, you will have to print and mail your tax return.
I’m in the same situation. Can anyone help?
try some of these hints
type you address EXACTLY as it appears on your tax return.. Try ALL CAPS
social security number must have the dashes included XXX-XX-XXXX
date must have leading zeros if necessary (e,.g. April is "04" not "4')
standardize your address :
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Grp123
Returning Member
nikkettag
New Member
iaing
Returning Member
jasonsando
New Member
VVZ
Level 1
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.