Tax return rejected

[Fredg49]

I have processed my Grandson's return three times and each time it comes back rejected. The last time it came back with an attachment from TurboTax stating that form 8911 Alternative Fuel Vehicle refueling property credit. He does not have a vehicle that has "Alternative fuel". So what is going wrong? Please reply to either email address listed below. 

[email address removed] or

[email address removed] 

[DianeW777]

This is a public community so for this reason the emails were removed for your privacy. The form you mention evidently has nothing to do with your Grandson's return based on your comments.

It's quite possible the return will need to be mailed.  The IRS sometimes rejects a return if, for example, your Grandson is a dependent on another tax return. If that's not the case, you should still be prepared to mail the tax return if the reject continues to be the result.

• Where do I mail my tax return to the IRS? Click your state for the address.
• Where do I mail my state tax return?  Click your state to locate the mailing address.

@Fredg49