I also have the same issue. USPS search verifies correct zip code. Called TIAA and they also verified correct zip code. Adding 4 digets or deleting zip code also does not work. Please fix this or tell me what to do next. Cannot file when TT shows an error. Address for TIAA is 8500 Andrew Carnegie Blve, Charlotte, NC 28262.
You may receive a message like:
ZIP code is invalid for Electronic Filing. You must enter a valid ZIP code for your state. Enter a correct ZIP code in this format 'nnnnn' or 'nnnnn-nnnn'
TurboTax follows the IRS guidelines for acceptable ZIP codes. If the two-letter state abbreviation doesn't match the ZIP code, you'll receive this error when attempting to e-file.
Thats the zip I'm using, still rejects it. The address is exactly as per the 1099 that I received from the payer. [social security number removed] is the zip that turbotax rejects.
Try dropping the 1987 instead. If you can't get this resolved, also make sure that your program is updated. If all of the above is not resolving it, call into customer service, as from this forum our customer service for an issue like this is limited to suggesting what might work, but we don't have access to your program.
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Program has been updated. I also tried dropping the last four digits from the 9 digit zip code, still rejected. Can't help but say I'm pretty disappointed, have used turbotax for years never once had a problem.