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Level 2

Question

Tax expert not responding

Forum|Forum|3 years ago
April 10, 2023
2 replies
15 views

their tax experts give you one call and then disappear for a week and don’t even respond back to chat. I called turbotax multiple times to get his attention. Even he says to his supervisor that I’m not attending calls. Which is absurd. Only left with 8 days and he is not responding, turbotax isn’t picking up helpline call. I don’t know what I’m gonna do with this.

Level 13

To clarify, if you would like to explain your question here in Community, we would be happy to assist.
We cannot see your return, so please tell us where in the return it is happening and if there is an error message or question.

Level 2

We are still in the process of working through my business tax return. Im taking full service and he hasn’t filed the return yet. We need to go through few final things before he files my return .

user17765217887

Level 2

This happened to me and I was forced to file for a tax extension. I called several times and nothing happened. I am never using TurboTax again.