System Error code 3002 importing Vanguard consolidated 1099

[hhendi]

I received an error message trying to import my consolidated Vanguard 1099.

A system error has occurred: {"message". "Something unexpected happened and we could not get your documents. (3002)","code""3002","severity"="ERROR"}

[MarilynG1]

If your Vanguard consolidated 1099 contains 1099-INT, 1099-DIV and 1099-B, click this link for issues relating to errors in importing. 

[HarryO]

I got the same 3002 with importing from Ameriprise. I realized that I had VPN turned on on my laptop and when I turned it off everything imported. Maybe that's the issue?

[CassLO]

Yes, if you have a VPN, please ensure it is turned off. For additional information on importing your 1099's, please see the TurboTax FAQ's below:

• How do I import my 1099s?
• Which 1099 forms can be imported?

If you need further assistance, please feel free to reply back to this thread and we will be happy to help!

@hhendi