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Enzino1
New Member

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I signed up for a download for 2025. I got the message that it is available, but I do not have a computer with a supported operating system. I use a Chromebook. I would like to use the online version but can I get a credit for the amount paid for the download (not downloaded)

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last updated ‎January 23, 2026 11:51 AM
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DawnC
Employee Tax Expert
Employee Tax Expert

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You can contact support speak with someone from BILLING (don't ask about refunds - you will get sent to a tax refund help line).   

 

How to Contact Phone Support for TurboTax - Click on that link to speak to someone.  


 

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