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KC2026
Level 1
Feb 16, 2026 3:39 PM UTC
Question

Switch 2024 Software Version

I bought the 2024 Tax software for Mac but it doesn't work on my Mac and I am unable to update the software (older Macbook). Can I switch my purchased software to the PC version?

    2 replies

    Level 15
    xmasbaby0Level 15
    Level 15
    Feb 16, 2026 3:43 PM UTC

    Contact support for help with that, because the download software is specific to Mac or Windows.

     

    To call TurboTax customer support

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    Feb 16, 2026 3:48 PM UTC

    You will need to sign onto your TurboTax account and access the TurboTax software that was purchased.  You will be able to change to a PC download.

     

    Sign onto the TurboTax account - https://myturbotax.intuit.com/

    Click on Intuit Account at the bottom left of the online program screen

    Click on Products & billing

    Click on TurboTax

    On the TurboTax Desktop 2024, click on Licenses and download

    On the next screen, Need a download or a download for a different operating system (Windows or Mac)?, click on enter your license code here

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