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KC2026
Level 1
February 16, 2026
Question

Switch 2024 Software Version

I bought the 2024 Tax software for Mac but it doesn't work on my Mac and I am unable to update the software (older Macbook). Can I switch my purchased software to the PC version?

    2 replies

    Level 15
    xmasbaby0Level 15
    Level 15
    February 16, 2026

    Contact support for help with that, because the download software is specific to Mac or Windows.

     

    To call TurboTax customer support

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    February 16, 2026

    You will need to sign onto your TurboTax account and access the TurboTax software that was purchased.  You will be able to change to a PC download.

     

    Sign onto the TurboTax account - https://myturbotax.intuit.com/

    Click on Intuit Account at the bottom left of the online program screen

    Click on Products & billing

    Click on TurboTax

    On the TurboTax Desktop 2024, click on Licenses and download

    On the next screen, Need a download or a download for a different operating system (Windows or Mac)?, click on enter your license code here

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