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shaji_farooq
Level 2
May 9, 2023 7:28 PM UTC
Question

Support ID for TurboTax Premier

I need to speak to someone regarding a problem with TurboTax Premier. How do I obtain a Support ID.

      9 replies

      DoninGA
      Level 15
      DoninGALevel 15
      Level 15
      May 9, 2023 7:30 PM UTC

      See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


      Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

      shaji_farooqAuthor
      Level 2
      May 9, 2023 8:33 PM UTC

      this is not at all helpful, keeps going around in circles. 

       

      I paid for the Premier Desktop edition. What is my Support ID. When I contact Support, they ask for it and I have no idea where to find it. HELP!

      DoninGA
      Level 15
      DoninGALevel 15
      Level 15
      May 9, 2023 8:52 PM UTC

      A Support ID is issued by TurboTax support for a problem that you report. 

      There is not a Support ID based on the software you purchased.

       

      What exactly is the problem you are having with the TurboTax program or your 2022 tax return?

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