Suggestions for improving the user experience

carolinecorum · ‎March 29, 2025

Some features of TurboTax are remarkably inferior from a user experience standpoint and could easily be improved. I would like to offer suggestions. A phone number is not helpful for this sort of communication. Evidently email is not available. Is there an online form for such suggestions? Anything other than old-fashioned snail mail to corporate HQ? Seems like TurboTax would be interested in genuine suggestions for improving the user experience... but maybe this is just wishful thinking?

JohnB5677 · ‎March 30, 2025

This is an online forum.

What are your suggestions?
Did you have a particular problem with something?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Expert does your taxes

Do it yourself

Resources

Support

Suggestions for improving the user experience