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stuck on "I agree" can't move on

I want to complete my filing of 2025 tax report. I agree to info disclosure but computer is stuck on "I agree"
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1 Reply
MonikaK1
Expert Alumni

stuck on "I agree" can't move on

If you are using TurboTax Online, and the program is "stuck" on a screen, try the following basic troubleshooting steps:

 

  • Check your Internet connection. Hardwired connections work best.
  • Try logging out and logging back in again.
  • Try using a different browser. Chrome generally works well.
  • Try restarting your device.
  • Try clearing your cache and cookies.  

 

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