Struggle with E-file LOOP

[vincentear]

I've been checking many times and everything is right and has no mistakes but it keeps me looped in.  I don't know why it happens I've been using this for nearly 10 years and no problem til today It suddenly happens when I wait for IRS open by today after I am ready to e-file but it won't let me finish it.

Please help me out.

[ChondelLO]

Try clearing your cache and deleting your cookies and then try again. If this doesn't resolve this experience, please reply to this thread for further assistance.

For information on how to clear your cache, please visit the help article below.

How to clear your cache - Intuit

For information on how to delete your cookies, please visit the help article below.

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[vincentear]

Hello,

I did everything exactly you said, but not work and still keep the loop. :(

[HeatherPLO]

We ask that you provide additional information so we are able to assist you further.  

What screen are you experiencing in the loop?  Do you get an error message?  Are there missing buttons?  

Please share anything you feel is relevant within the thread.

@vincentear