Still one return per User ID for TT Online?

Forum|Forum|9 months ago
December 22, 2025
4 replies
133 views

I was thinking of switching to TT Online this year, but I can't believe that you need a separate User ID for each return. My mother-in-law doesn't have a computer, no email, yet I would have to create an email address for her in order to file her taxes? Same with my mom.

I guess I'll have to download desktop then. What a stupid requirement.

TurboTax Premier Online

Best answer by VolvoGirl

Expert Reviewed

@TRON1982X You can use your email for her return. You can use the same email address for 5 accounts and returns. If she has a simple return you might be able to use the Online Free Edition for her.

How many returns can I file with TurboTax?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/start-another-return-turbotax-online/L0B7Rjkyo_US_en_US

That says……No more than five Intuit accounts and five corresponding federal returns (for example, for a family of five) may be created, purchased, and filed using any one email address.

M-MTax

Level 15

@TRON1982X wrote:
I guess I'll have to download desktop then.

Yes, that would be the best deal for you.

Perhaps they'll change the "one return" thing for online in the future or offer differential pricing for multiple returns.

VolvoGirlAnswer

Level 15

Expert Reviewed

@TRON1982X You can use your email for her return. You can use the same email address for 5 accounts and returns. If she has a simple return you might be able to use the Online Free Edition for her.

How many returns can I file with TurboTax?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/start-another-return-turbotax-online/L0B7Rjkyo_US_en_US

That says……No more than five Intuit accounts and five corresponding federal returns (for example, for a family of five) may be created, purchased, and filed using any one email address.

M-MTax

Level 15

@VolvoGirl wrote:
You can use the same email address for 5 accounts and returns.

Right, but don't you have to pay a separate fee for each return with Online?

SteamTrain

Level 15

@M-MTax wrote:
@VolvoGirl wrote:
You can use the same email address for 5 accounts and returns.
Right, but don't you have to pay a separate fee for each return with Online?

Yep.....for any "Online" users, they pay separately for each account. (unless the taxpayer involved has Std Ded, no 1099-B/8949 investments & no other special forms needed...then maybe Free)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*