State Tax E=File
I have been using Turbo Tax for years and I always by the 5 Federal Taxes and 1 Free State Tax. I have NEVER been given a free state tax courtesy. I select the option when I start the process but I think that because I don't file it at the time of it being updated I am not given the option when I file to use the free filing. I think that your program needs updating as again I've used this program since at least 2015 and never got a free filing.
This is my biggest complaint with this program.